Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing and using Budget Buckets, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Description of Service
Budget Buckets is a personal finance management tool that helps users organize their income, expenses, savings, and debt into manageable "buckets." The service allows you to track spending, set savings goals, and plan your budget across different time periods.
User Accounts
To use Budget Buckets, you must:
- Create an account with a valid email address
- Provide accurate and complete information
- Maintain the security of your account credentials
- Be at least 13 years old (or the minimum age in your jurisdiction)
Acceptable Use
You agree to use Budget Buckets only for lawful purposes and in accordance with these Terms. You may not:
- Use the service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to other users' accounts
- Interfere with or disrupt the service or servers
- Upload malicious code or attempt to hack the system
- Use the service to store or transmit illegal content
Financial Information Disclaimer
Important: Budget Buckets is a budgeting tool only and does not provide financial advice. The app:
- Does not connect to your actual bank accounts
- Does not automatically track real transactions
- Requires manual input of all financial data
- Should not be used as your sole financial planning resource
Always consult with qualified financial professionals for personalized financial advice.
Data and Privacy
Your use of Budget Buckets is also governed by our Privacy Policy. You retain ownership of your financial data, and we do not claim any rights to your budget information beyond what's necessary to provide the service.
Service Availability
We strive to maintain high availability, but Budget Buckets is provided "as is" without guarantees of:
- Uninterrupted service availability
- Error-free operation
- Data backup or recovery (though we implement reasonable safeguards)
We recommend regularly exporting your data as a backup.
Limitation of Liability
Budget Buckets and its operators shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the service, including but not limited to financial decisions made based on the app's calculations or data.
Account Termination
You may terminate your account at any time. We reserve the right to suspend or terminate accounts that violate these terms or for other reasons at our discretion, with reasonable notice when possible.
Changes to Terms
We may update these Terms of Service from time to time. Significant changes will be communicated to users through the app or email. Continued use of the service after changes indicates acceptance of the new terms.
Governing Law
These terms shall be governed by and construed in accordance with applicable laws. Any disputes will be resolved through appropriate legal channels.
Billing and Subscription Terms
Budget Buckets offers both free and paid subscription plans:
Free Plan
- Limited to 5 budget buckets
- Access to core budgeting features
- Cloud sync and backup
Plus Plan ($3.99/month)
- Unlimited budget buckets
- Advanced analytics and insights
- Export capabilities
- Priority support
Payment and Billing
- Subscriptions are billed monthly in advance
- Payment is processed securely through Stripe
- Subscription automatically renews unless canceled
- All prices are in USD unless otherwise specified
- We may change pricing with 30 days advance notice
Cancellation and Refund Policy
Cancellation
You may cancel your Plus subscription at any time through:
- Your account settings in the app
- The billing management portal
- Contacting customer support
Upon cancellation:
- You retain Plus features until your current billing period ends
- Your account automatically reverts to the Free plan
- All data remains accessible, but bucket limits apply
- No automatic refund is provided for unused time
Refund Policy
We offer refunds in the following circumstances:
- Technical Issues: If our service fails to work as described and we cannot resolve the issue within 7 days
- Accidental Charges: If you were charged due to a billing error on our part
- Good Faith Requests: First-time subscribers may request a refund within 7 days for any reason
To request a refund, contact our support team at support@budgetbucket.app with your account details and reason for the request.
Dispute Resolution
If you have a billing dispute:
- Contact our support team first - we're committed to resolving issues quickly
- If unresolved, you may file a dispute with your payment provider
- For credit card chargebacks, we'll work with you and your card issuer to resolve the matter
Service Restrictions
Budget Buckets is available worldwide, but some restrictions may apply:
- Age Requirements: Users must be 13+ (or legal age in their jurisdiction)
- Payment Processing: Available in countries where Stripe processes payments
- Legal Compliance: Service may be restricted in jurisdictions where prohibited by law
- Export Controls: Software and services are subject to applicable export/import laws
Contact Information
For questions about these Terms of Service, billing issues, or other concerns:
- General Support: support@budgetbucket.app
- Billing Support: billing@budgetbucket.app
- Technical Issues: tech@budgetbucket.app
- Support Portal: /support
Response time: 1-2 business days for most inquiries.